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Real Results - Real Love
Lash Trays
Frequently Asked
Questions
Find quick answers about our lashes, tools, and Dierra! Have more questions?
How long does shipping take?
We aim to dispatch all orders within 1–3 business days. Once your order has been shipped, you'll receive a tracking number to monitor its journey.
How do I care for my lash products?
To keep your products in the best condition, store them in a clean, dry place and follow the care instructions provided. Proper care helps maintain quality and extends their lifespan.
Do you offer returns or exchanges?
We accept returns on eligible items in line with our returns policy. If you have any issues with your order, you can always contact us for any questions at info@dierralashes.com
How can I contact your customer support team?
You can reach us via our contact page or by email info@dierralashes.com. We'll get back to you as quickly as possible to assist with any questions or concerns.